Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

The personal information collected by the Company will be treated with the utmost confidentiality and privacy. The Company will implement all reasonable measures, as required by law, to protect your personal information from unauthorized access and misuse. However, despite these efforts, the Company cannot be held liable for any unauthorized access or misuse of your personal information by third parties.

By using our services, you explicitly acknowledge and consent to the collection, processing, and disclosure of your personal information for the specific purposes outlined in this Privacy Policy.

1.2 Non-Personal Information

For using the services offered by the Sequence Commerce, you may be required to provide information that may be personally identifiable to you, or you give consent / permission to collect and use the personal information in the specified context.

• IP address
• Browser type and version
• Device type
• ISP (Internet Service Provider)
• Pages viewed on our website
• Referral source

2. How We Use Your Information

We use the information collected to:

• Provide and deliver services as outlined in your agreement.
• Improve our website’s functionality and user experience.
• Communicate with you regarding updates, promotions, or support.
• Process payments and maintain accurate billing records.
• Conduct analytics to optimize marketing strategies.

3. Sharing Your Information

We do not sell or rent your personal information for any purpose other than in furtherance to the limited purpose prescribed under this Privacy Notice. However, we may share your data with:

• Third-Party Service Providers: For tasks such as payment processing, hosting, or analytics.
• Legal Authorities: If required by law or to protect our legal rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Retention

• The Company will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Notice. 
• In the event, the Company is unable to process your personal information for whatsoever reason(s), the same shall be deleted unless it is required by us to do under law.

We retain your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies information as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Comply with legal, tax, or regulatory obligations.

5. Cookies and Tracking Technologies

Our Sequence Commerce website uses cookies like every other wesite to enhance your browsing experience. These may include:

• Essential Cookies: Required for website functionality.
• Analytical Cookies: To track usage and improve performance.
• Advertising Cookies: For personalized marketing campaigns.

You can manage cookie preferences through your browser settings.

6. Data Security

We implement robust security measures to protect your data, including:

• Encryption of sensitive information.
• Regular security audits.
• Restricted access to personal data.

While we strive to protect your information, no method of transmission or storage is 100% secure.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your personal information, subject to legal obligations.
• Withdraw consent to data processing where applicable.

To exercise these rights, contact us at hello@sequencecommerce.com .

8. Third-Party Links

• Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies independently.
• You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting, and we will notify you of significant updates.

10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at hello@sequencecommerce.com