Seven 2026 awards: Top Clutch CTV, Amazon, PPC, and Programmatic, plus G2 Enterprise.
4.9/5 rating from 100+ reviews across verified third-party platforms. Multi-warehouse network

Direct-to-consumer (DTC) fulfillment and Amazon FBA prep. White-label, multi-warehouse, North America.

Most brands manage three to five separate third-party logistics (3PL) relationships: an East Coast warehouse, a West Coast warehouse, an Amazon prep center, a Canada warehouse, and a returns processor. Sequence runs the entire stack as a white-label managed service: 10+ partner fulfillment centers across North America, one bill, one rep, and one service level agreement (SLA). It's included with full account management engagements and available standalone. 1.5M+ units shipped monthly, 99.9% accuracy, 1–2 day shipping to 80%+ of the US and Canadian population.

1.5M+
Units / Month
99.9%
Pick & Ship Accuracy
10+
Warehouses North America
Sequence Commerce multi-warehouse DTC fulfillment center serving North America with 1–2 day shipping coverage and Amazon FBA prep operations
Brands running DTC fulfillment and FBA prep with Sequence
Heinz running DTC fulfillment and FBA prep with Sequence Commerce Nestlé running multi-warehouse DTC fulfillment with Sequence Commerce CATELLI running DTC fulfillment and marketplace prep with Sequence Commerce Joe Boxer apparel running DTC fulfillment with Sequence Commerce Roots running DTC fulfillment across North America with Sequence Commerce Duracell running Amazon FBA prep with Sequence Commerce
The Definition

What is white-label DTC fulfillment?

What is Amazon FBA prep?

This isn't a single 3PL or a single warehouse. It's a managed fulfillment network that keeps operational complexity invisible to your customers and your finance team.

White-label DTC fulfillment is a managed service in which one team operates a network of partner 3PL warehouses on a brand's behalf. That covers pick, pack, ship, returns, inventory, and reporting. Everything runs under the brand's own name. The brand's end customers never see the underlying 3PL stack: packaging, tracking emails, customer service, and returns all carry the brand's name. Sequence handles migration between warehouses, so the brand doesn't renegotiate contracts or rebuild integrations to switch.

Amazon FBA prep is the inbound preparation work required before a stock keeping unit (SKU) can be sent to Amazon's fulfillment centers: poly bagging, Fulfillment Network SKU (FNSKU) labeling, bundling, expiration date marking, hazmat compliance, and FBA inbound shipment creation. Most brands either do this in-house, which is slow and error-prone, or pay a separate FBA prep service on top of their DTC 3PL. Sequence runs both at the same warehouses: DTC pick-pack-ship and Amazon FBA prep. One inventory pool serves both sales channels, with no duplicate stock-holding costs.

Sequence is built for brands shipping 5,000+ orders a month across DTC, Amazon, Walmart, and Target. It's most useful once a brand has outgrown a single-warehouse 3PL but isn't ready to run its own facility. Sequence's white-label fulfillment integrates with Shopify, Amazon Seller Central, Walmart Marketplace, Target Plus, and Recharge subscriptions, all under one operational SLA.

Why Multi-Warehouse Matters

Single-warehouse 3PL vs. multi-warehouse network: what actually changes

Same SKU, same order volume, and same brand across three fulfillment models. Here's what changes when you split inventory across geographically distributed warehouses.

Dimension Single-Warehouse 3PL Multi-Warehouse 3PL (self-managed) Sequence White-label Managed Network
Number of warehouses 1 3–5 10+ across N. America
1–2 day shipping coverage 30–40% of the US population 60–70% of the US population 80%+ of the US and Canadian population
Vendors brand has to manage 1 3–5 separate vendors 1 (Sequence orchestrates)
Amazon FBA prep + DTC same warehouse Usually separate Sometimes Yes: one inventory pool
Redundancy if warehouse goes down None. Orders pause. Yes Yes. Sequence reroutes automatically.
White-label / branded packaging Sometimes (extra cost) Per-warehouse setup required Default, consistent across the network
Unified reporting + SLA Yes 3–5 different dashboards Yes: one dashboard, one SLA
Coverage Network

Where are Sequence's fulfillment centers?

Sequence operates a geographically distributed network of partner 3PLs. Your customers never see it. Select UK and EU partner warehouses are available for brands with European DTC distribution.

The Sequence white-label fulfillment footprint

Across the Northeast, Southeast, Midwest, Mountain, West Coast, and Canada. Inventory splits by SKU velocity and geographic demand to cut shipping zone charges while holding 1–2 day delivery to 80%+ of North American consumers.

Inbound, outbound, and returns all run from the same network. Sequence rebalances inventory automatically on a rolling demand signal. When one facility hits capacity or has a service incident, orders reroute to the nearest backup facility with no action from the brand and no visible change for its customers.

10+
North America Warehouses
80%+
Population in 1–2 Day Range
98.7%
In-Stock Rate Sustained
Sequence Commerce multi-warehouse DTC fulfillment network coverage map across North America with 10+ partner warehouses providing 1–2 day delivery to 80% of US and Canada
Core Services

Eight services. One team. One invoice.

DTC fulfillment, FBA prep, marketplace prep, and returns, all run across the network as one operational service.

01

DTC Pick, Pack & Ship

This is the workhorse service. Orders come in from Shopify, BigCommerce, WooCommerce, or custom carts through our partner 3PL order management system (OMS). We pick from the nearest warehouse, pack with branded materials, and ship via the best-rate carrier (FedEx, UPS, USPS, DHL, and regional carriers).

  • Order ingestion via Shopify, BigCommerce, WooCommerce, NetSuite, custom API
  • Same-day cutoff: 2:00 p.m. local time at each warehouse
  • Carrier optimization: cheapest rate that meets the promised delivery date
  • Branded packaging + customizable inserts + sample inclusion
  • Real-time tracking sync to Shopify and customer email
DTC · Pick · Pack · Ship
02

Amazon FBA Prep

We handle poly bagging, FNSKU labeling, bundling, expiration date marking, hazmat compliance, FBA inbound shipment creation, and FBA carrier coordination.

FBA Prep · Inbound
03

Marketplace Prep

We prep for Walmart Fulfillment Services (WFS), Target Plus drop-ship, Wayfair, Best Buy, and Instacart, and we apply catalog-level prep specs per channel.

Walmart · Target · Wayfair
04

Returns Processing

Full return merchandise authorization (RMA) workflow: inspect, photograph, decide (restock, refurbish, or dispose), return to inventory, and trigger the refund in Shopify.

RMA · Restock
05

Subscription Fulfillment

We integrate with Recharge, Skio, and Bold for recurring subscriptions. An auto-billing event triggers batched fulfillment, then tracking.

Recharge · Subscriptions
06

Custom Branded Packaging

White-label everything: branded boxes, custom tape, inserts, thank-you cards, sample inclusion, and gift notes. Set it up once and it stays consistent across the entire network. The brand's customer experience stays uniform whether the order ships from New Jersey or British Columbia.

Branded · Inserts · Custom
07

Inventory Management + Forecasting

You get SKU-level safety stock targets, replenishment alerts, multi-warehouse rebalancing recommendations, and demand forecasting tied to your marketing calendar. We don't just hold inventory. We tell you when to reorder and where to position it.

Forecasting · Replenishment
08

Performance Reporting + SLA

Weekly operational dashboards cover on-time in-full (OTIF) rate, ship accuracy, cost per order, returns rate by SKU, and dock-to-stock time on inbound. Monthly performance reviews run against the SLA. Quarterly cost-per-order benchmarking against a single-warehouse 3PL baseline.

OTIF · CPO · SLA
Tech and Integrations

Sequence connects to your existing commerce stack.

Native integrations across 13 platforms, listed below. No middleware and no custom API work.

Shopify Plus
Order Sync
Amazon Seller Central
FBA + 3P Sync
Walmart Marketplace
WFS + 3P
Target Plus
Drop-ship
BigCommerce
Order Sync
WooCommerce
Order Sync
NetSuite
ERP Integration
Recharge
Subscriptions
ShipStation
Multi-Carrier
ShipHero
WMS Layer
FedEx / UPS / USPS
Carrier Rates
Klaviyo
Tracking Sync
Featured Case Studies

Brands that scaled fulfillment with Sequence

Sample work across sporting goods, beverage, and consumer hardlines. Real operational metrics from active engagements.

Callaway Golf multi-warehouse DTC fulfillment case study with Sequence Commerce 1–2 day delivery to 80% of North America
Sporting Goods · Multi-Warehouse DTC

Callaway Golf

Callaway migrated from a single East Coast 3PL to a four-warehouse Sequence configuration and cut average outbound shipping cost per order by 28%, and extended 1–2 day delivery coverage from 35% of the US population to 80%+.

-28% shipping cost per order
Liquid IV Unilever DTC fulfillment and Amazon FBA prep case study with Sequence Commerce one inventory pool dual channel
Beverage · DTC + FBA Prep

Liquid I.V.

Liquid I.V. consolidated DTC and Amazon FBA prep into one inventory pool across two warehouses, eliminating duplicate stock-holding costs and cutting FBA inbound transit time by 40%.

-40% FBA Inbound Transit
Duracell DTC fulfillment and FBA prep with 98.7% in-stock rate sustained case study by Sequence Commerce
Hardlines · FBA Prep + Returns

Duracell Batteries

Duracell runs FBA prep and returns processing through Sequence for the battery category, which requires strict hazmat compliance, expiration date tracking, and high-velocity inbound. Duracell has held a 98.7% in-stock rate across multi-marketplace distribution.

98.7% In-Stock Rate Sustained
How We Work

How a Sequence fulfillment engagement works

It runs from a day-one audit through ongoing quarterly optimization. There's no 18-month implementation.

1

Onboard

We handle catalog ingestion, SKU velocity analysis, the warehouse allocation plan, integrations to Shopify, Amazon, Walmart, and Target, and branded packaging setup. Most brands go live in 4–6 weeks.

Weeks 1–6
2

Inbound

Inventory moves inbound across the network based on the velocity and geography plan. We receive, put away, photograph, and stage units for first outbound. We track dock-to-stock time from day one.

Weeks 4–8
3

Operate

DTC orders shipping, FBA prep batches flowing, marketplace prep on cadence, returns processed daily. Weekly operational dashboard, monthly performance review, quarterly cost-per-order benchmarking.

Ongoing
4

Optimize

Quarterly: SKU velocity rebalancing across warehouses, carrier rate renegotiation, packaging optimization for dimensional (dim) weight, new channel onboarding (when you add Walmart WFS, we're already there).

Quarterly
FAQ

DTC fulfillment and Amazon FBA prep: common questions

What is DTC fulfillment?
DTC fulfillment is the operational service of picking, packing, and shipping direct-to-consumer ecommerce orders on behalf of a brand. It includes order ingestion from the brand's storefront (Shopify, BigCommerce, or WooCommerce), warehouse pick-and-pack, carrier selection and rate shopping, tracking sync back to the storefront, and customer-facing email/tracking notifications. Sequence's DTC fulfillment service runs across a multi-warehouse network of 10+ partner 3PLs in North America. The brand's customers never see it under a white-label operational model.
What is white-label fulfillment?
White-label fulfillment means the underlying 3PL network operates invisibly to the brand's end customers. packaging carries the brand's name, tracking emails come from the brand, customer service is branded, and returns flow through the brand's RMA process. The customer experience appears to come from the brand itself, even though Sequence is orchestrating multiple partner warehouses behind the scenes. This is different from a traditional 3PL where customers might see the 3PL's name on packaging or receive tracking from the carrier directly without brand customization.
What is Amazon FBA prep?
Amazon FBA prep is the inbound preparation work required before a stock keeping unit (SKU) can be sent to Amazon's fulfillment centers: poly bagging, Fulfillment Network SKU (FNSKU) labeling, suffocation warnings, bundling, expiration date marking, hazmat compliance documentation, and creating the FBA inbound shipment. Improperly prepped inventory can trigger Amazon unplanned prep and labeling fees, and in some cases be refused at the fulfillment center. Sequence's FBA prep service runs at the same warehouses as DTC fulfillment, so brands maintain a single inventory pool serving both DTC and Amazon channels without duplicate stock-holding costs.
Is Sequence a 3PL?
Sequence is a fulfillment orchestration service that operates across a network of 3PL partner warehouses. It does not own its own facilities. This model gives brands the benefits of a multi-warehouse network (geographic coverage, redundancy, lower shipping costs) without having to negotiate, contract, and manage 3–5 separate 3PL vendors directly. Sequence is the single point of accountability across the network.
Where are Sequence's fulfillment centers located?
Sequence's network covers 10+ partner fulfillment centers across North America, in the Northeast, Southeast, Midwest, Mountain, West Coast, and Canada. The footprint provides 1–2 day shipping to 80%+ of the US and Canadian population. Select EU partner warehouses are available for brands with European DTC distribution requirements.
How does Sequence DTC fulfillment integrate with Shopify?
Sequence integrates natively with Shopify and Shopify Plus. orders flow into the warehouse network automatically via the Shopify Fulfillment API, inventory syncs in near-real-time across all warehouses and storefront, tracking updates push back to Shopify's order page and customer email, and refunds trigger on return receipt. Sequence is a certified Shopify Plus Partner, so the integration uses native Shopify infrastructure rather than middleware.
Does Sequence handle FBA prep at the same warehouses as DTC?
Yes. One of the structural advantages of Sequence's white-label fulfillment model is that DTC pick-pack-ship and Amazon FBA prep run from the same warehouses, so one inventory pool serves both sales channels. Brands don't have to hold duplicate inventory at a separate FBA prep center. When an Amazon FBA inbound is needed, units pull from the same pool that ships DTC orders the same day.
Can Sequence fulfill orders for brands using their own existing 3PL?
Yes. Sequence often supplements a brand's existing single-warehouse 3PL with one or two additional regional warehouses to extend 1–2 day shipping coverage without replacing the incumbent relationship. Brands typically migrate fully to the Sequence network within 12–18 months once the cost-per-order math becomes obvious.
What's the typical onboarding timeline to go live?
4–6 weeks from contract signing to first DTC order shipped. Includes catalog ingestion, SKU velocity analysis to determine warehouse allocation, integrations to Shopify + Amazon + any other channels, branded packaging setup, and first inbound receive at the primary warehouse. Faster timelines (2–3 weeks) are possible for brands with simpler catalogs and pre-existing carrier rate cards.

Ready to consolidate your fulfillment stack?

The fulfillment audit is free. We benchmark your current cost per order, shipping coverage, and FBA prep workflow against the Sequence multi-warehouse network, then show you where the operational gaps are.

Get a free fulfillment audit →
10+ warehouses · 1.5M+ units/month · 99.9% accuracy · 1–2 day delivery to 80%+ of North America